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Multi-channel CRM for Higher Education
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Multi-channel CRM for Higher Education
Strategic Enrollment Management
Student Services
Advancement
Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
   
   
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Talisma Multi-channel Constituent Relationship Management (CRM) for Higher Education helps universities deliver extraordinary service to constituents and build personalized, life-long relationships.

  • Recruit and retain the right students
  • Maximize student value throughout the student lifecycle
  • Optimize constituent interactions to drive actions
  • Increase advancement activity and donor contributions
  • Decrease communication expenses

Designed specifically for higher education institutions, Talisma Multi-channel CRM streamlines and automates recruiting, student service and support, improves outbound communication, and enhances alumni support efforts. It includes three powerful, integrated solutions:

Talisma solutions automatically record and manage email, phone, chat, Web, postal mail, events, and in-person interactions and thread them into a single contact record, building a true 360-degree view of each constituent.

Departmental Uses for Talisma Multi-channel CRM for Higher Education

  • IT Helpdesk
  • Human Resources
  • Campus Housing
  • Financial Aid
  • Outreach
  • Distance Learning
  • Athletics
  • Library

 

 

 

Constituent Relationship Management for Higher Education - multi-channel CRM system to streamline recruiting and student service, improve outbound communication, and enhance advancement efforts
News
Central Michigan University Improves Recruitment and Retention with Talisma
Texas A&M University, The Bush School of Government and Public Service Partners With Talisma
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
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Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
The Impact of CRM on Enrollment Management
April 23rd
NAGAP
Denver, CO
Apr 30th - May 3rd

 
Customer Interaction Management - Call center software to improve customer service through integrated, online communication channels, including self-service, chat, email, phone, and VoIP.
2007 Inquiry Response Study
2007 Inquiry Response Study of US News & World Report’s America’s Best Colleges
Constituent Relationship Management for Higher Education - multi-channel CRM system to streamline recruiting and student service, improve outbound communication, and enhance advancement efforts
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