Talisma Multi-channel Constituent Relationship Management (CRM) for Higher Education includes six integrated, best-in-class products deployed independently or as a full suite.

Talisma Campaign
Deliver targeted emails, printed letters, and phone calling campaigns to segmented prospect and constituent lists in a planned, proactive manner. Identify, track, and maintain information about how individual recipients respond to those campaigns in order to track return on investment (ROI).
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Talisma Phone
Ensure an effective conversation and enable constituents to contact university employees directly by phone for instant, accurate answers. Reduce operational costs, improve employee efficiency, and enhance communication with constituents through scripting and automation.
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Talisma Email
Send timely, consistent email responses using tools such as automated response, routing, and other productivity enhancement features.
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Talisma Chat
Enable better constituent service and proactively engage Web site visitors using real-time text dialogues and collaborative browsing to facilitate one-to-one conversation, online sales, and problem resolution.
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Talisma Portal
Increase prospect, student, and other constituent satisfaction by facilitating self-service to relevant, personalized content. Reduce costs while providing students with secure, around-the-clock access to information and documents.
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Talisma Knowledgebase
Cost-effectively deliver quality information to a large audience 24x7 using a powerful and robust self-service system. Reduce reliance on more expensive constituent support methods, such as email or phone.
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