|
|
 |
Talisma Singled Out For Helping Clients Improve CRM
Bellevue, Wash., May 25, 2004 - Talisma™, a provider of multi-channel CRM solutions, announced today that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine (www.cismag.com) has named Talisma as a recipient of a CRM Excellence Award for 2004. Customer Inter@ction Solutions® has been the premier publication in the CRM, call center and teleservices industries since 1982.
"We are honored to have won this award and believe it speaks volumes about our commitment to providing customers with multi-channel CRM solutions that enable them to significantly improve customer service levels and increase loyalty," said Dan Vetras, CEO of Talisma. "We look forward to continued success and bringing innovative solutions to our customers."
"Customer Inter@ction Solutions magazine implemented the CRM Excellence Awards as a way of commending the companies that have proven to be true CRM partners to their customers and clients. Talisma has demonstrated to the editors of Customer Inter@ction Solutions that their products and services have substantially improved the processes of their clients' businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers," said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Inter@ction Solutions.
The CRM Excellence Award winners for 2004 will be published in the May and June issues of Customer Inter@ction Solutions magazine.
About Talisma
Talisma is a global provider of multi-channel CRM solutions that integrate the power of self-service, Email, chat, phone and campaign applications with a mature, robust enterprise multi-channel interaction management platform, comprehensive analytics and a fully integrated system-wide database. Talisma's global customers include Microsoft, Citibank, Coast Capital Savings, Dell, Aviva, HGTV, MWB, and Sony.
Talisma is based in Bellevue, Washington, with offices across the United States, Europe, and Asia. For more information, please visit www.talisma.com.
About TMC
Celebrating more than 30 years as a leading publisher, Technology Marketing Corporation (TMC®) publishes Customer Inter@ction Solutions , and Internet Telephony® magazines, and the online publications, TMCnet.com®, Planet PDA Magazine, Alternative Power™ and BiometriTech™. TMC® is also the first publisher to test new products in its own on-site laboratories, TMC® Labs. TMC® produces The VoIP Developer Conference and The Global Call Center Outsourcing Summit. TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 25 online newsletters. Visit www.tmcnet.com for details.
|
|
|
|
|
